Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at sean@mournepixel.com and we'll guide you through the process.
If your return is accepted, we'll send you instructions on how to return your item. Items sent back without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can make it right.
Refunds
Once we've reviewed your return, we'll notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days.
If more than 15 business days have passed since your return was approved, contact us at sean@mournepixel.com.